Privacy Policy

Effective Date: 26/09/2025

Introduction

Welcome to KSutra (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, place orders, or interact with us.

We are committed to complying with the UK General Data Protection Regulation (GDPR) and other applicable data protection laws.

Personal Information We Collect

We collect the following personal data from you:

  • Name, email address, billing and shipping addresses, phone number.
  • Payment information to process your orders (handled securely).
  • Account login details if you register on our site.
  • Technical information including IP address, browser type, and device data.
  • Information collected through cookies and similar technologies (see our Cookie Policy).

We do not collect or process any biometric data.

How We Use Your Information

Your personal data is used for the following purposes:

  • Processing and fulfilling your orders and payments.
  • Verifying age to comply with legal requirements.
  • Communicating with you regarding your orders or customer service.
  • Sending marketing messages, but only if you have opted-in.
  • Improving our website and services via analyses.

Legal Basis for Processing

We process personal data on the following lawful bases:

  • Your consent (especially for marketing communications).
  • Performance of contract to complete your orders.
  • Compliance with legal obligations (e.g., age verification).
  • Legitimate interests such as fraud prevention and service improvement.

Data Sharing

We may share your information with:

  • Payment processors and delivery service providers.
  • Trusted partners for age verification (non-biometric methods).
  • Law enforcement or regulatory bodies when required by law.
  • All third parties are required to maintain data protection standards.

Data Storage and Security

We store your personal data securely on servers based in [UK/EU or compliant jurisdiction] and implement appropriate technical and organisational measures to protect against unauthorised access, disclosure, or loss.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described, comply with legal obligations, and resolve disputes.

Your Rights

Under the UK GDPR, you have the right to:

  • Access or obtain a copy of your personal data.
  • Correct inaccurate or incomplete data.
  • Request erasure of your data (in certain circumstances).
  • Object to data processing or withdraw consent.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

To exercise these rights, please contact us at sales@ksutra.co.uk

Cookies and Tracking

We use cookies to enhance your user experience and analyse site usage. Please see our Cookie Policy for detailed information and choices regarding cookies.

Children and Age of Consent

Our products and content are intended for adults only (18+). We do not knowingly collect personal data from anyone under 18. If you are a parent or guardian and believe a child has provided us with information, please contact us immediately.

By using our website, you declare that you meet the minimum age requirement.

Updates to This Privacy Policy

We may update this policy to reflect changes in laws, technology, or our practices. Any updates will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

KSutra 

85 Great Portland Street, First Floor, London, W1W 7LT 

Email: sales@ksutra.co.uk